Returns & Exchanges
At TOPDON Technology, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our streamlined process ensures that updating your wardrobe remains as effortless and stylish as our collections.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a unique return authorization number.
- 2.Prepare the Package
Place the original items with all designer tags attached inside the original shipping box to ensure the garments remain protected during transit.
- 3.Affix the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.